1111tk's Privacy Policy — Your data is completely safe with us

1. What data do we collect?

We collect certain specific information when you register and use the 1111tk platform. The purpose is to provide you with the best possible service and to keep your account secure. We never collect more data than is necessary.

In addition to the information you provide during registration, our system automatically collects certain technical data. The table below clearly outlines what types of data are collected and why.

2. How is your data used?

1111tk uses your data only for specific, transparent purposes. Your information is never used for commercial gain or sold to third parties. Read below for full details on how your data is handled in accordance with our privacy policy:

• Your identity and contact details are used to create, verify, and manage your account.
• Your financial information is used to securely process deposits, withdrawals, and betting transactions.
• Your usage data is analyzed to personalize your betting and gaming experience.
• SMS or in-app notifications are sent to keep you informed about bonuses, promotions, and offers.
• Security analytics are used to detect and prevent fraud, money laundering, and illegal activity.
• Your data is used to meet legal obligations and prepare regulatory reports.
• Anonymized statistics are generated from your data to help improve platform performance.
• Relevant information is accessed to provide customer support and resolve issues.

3. How long is your data retained?

1111tk does not retain your data longer than necessary. All information is stored securely for as long as your account remains active. Even after account closure, certain data may be kept for a defined period to meet legal obligations.

Financial transaction data is generally retained for up to five years to meet legal requirements, after which all personal data is securely deleted. You may request early deletion, though data subject to legal obligations may not be removable immediately.

• Account data: retained for as long as the account remains active.
• Transaction records: up to 5 years.
• Customer support conversations: 2 years.
• Browsing & log data: up to 90 days.
• Cookie data: 30 days to 1 year (depending on type).

4. Sharing data with third parties

1111tk does not sell your personal data or share it without good reason. In certain limited circumstances, specific information may be shared with trusted partners. In every case, the purpose is clearly defined and your privacy remains protected.

• Payment provider: Minimum data required to process transactions via bKash, Nagad, and Rocket.
• Identity verification service: Identity information transmitted via secure channel for KYC verification.
• Legal authorities: Where required by court order or government directive.
• Security partner: With technology service providers to prevent fraud and cyberattacks.
• Business transfers: You will be notified in advance in the event of an acquisition or merger.

5. Cookie policy

1111tk uses cookies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience. We use three types of cookies.

• Essential cookies: For maintaining login sessions, security verification, and core platform functionality. The site cannot operate properly without these.
• Performance cookies: For page load time analysis, error detection, and usage pattern tracking. This data is collected anonymously.
• Preference cookies: To remember your language, theme, and preference settings — personalizing your experience.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working correctly.

6. Security measures

1111tk protects your data using industry-leading security technology. Our security infrastructure is regularly updated and monitored. In the event of a data breach, we will notify you as quickly as possible.

• All data transfers are secured with 256-bit SSL/TLS encryption.
• Passwords are stored using bcrypt hashing — no one can view them directly.
• Two-Factor Authentication (2FA) is available.
• An automated suspicious activity detection system operates 24/7.
• Databases and servers undergo regular security audits.
• Only authorized personnel are granted access to specific data.

7. Your data rights

As a 1111tk user, you have several important rights over your own data. We fully respect these rights and make every effort to fulfil them as simply as possible.

• Right to access: You can find out what information is held in your account at any time.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to erasure: You may request deletion of your data unless a legal obligation requires us to retain it.
• Right to restrict processing: You may request that the use of your data be restricted in certain circumstances.
• Right to data portability: You can receive your data in a readable format.
• Right to object: You may object to the use of your data for specific purposes.

To exercise any of these rights, contact our support team. We typically respond within 30 business days.

8. Child protection policy

1111tk strictly prohibits anyone under 18 from registering or using the platform. We do not knowingly collect data from minors. Age verification is mandatory at registration, and a national ID or birth certificate may be requested in cases of doubt.

If a minor's data is collected inadvertently, we delete it and close the account as soon as we become aware. If you believe your child's data is held by us, please contact us immediately.

9. Privacy policy changes

1111tk reserves the right to update this privacy policy when necessary. For any significant changes, we will notify you in advance via app notification or SMS to your registered mobile number. Continued use of the platform after any changes will be considered acceptance of the updated policy.

The date of each update will be noted under the "Last Updated" section at the top of this page. We recommend checking this page regularly, especially when new services are introduced.

10. Contact us

Our support team is always available for any questions, concerns, or requests related to this privacy policy. We respond in English and aim to reply within 24 hours.

• Email: [email protected]
• Live chat: Log in to the platform and chat with us directly.
• Support hours: 24 hours a day, 7 days a week.

To request deletion, correction, or access to your data, contact us with your registered mobile number and account ID. Once your identity is verified, we will act promptly.